Our Photography Guarantee

 

Image Guarantee:

If you are not satisfied with the quality, quantity and content of your wedding images we will do what ever is necessary to make you happy or your investment will be returned to you in full. *

 

Service Guarantee

If we ever fail to give you the very best service before during or after your ceremony.  If we are not kind, courteous and respectful to you or your guest in every way.  We will be more than happy to return your investment in full.**

 

 

Late Arrival Guarantee

If we fail to arrive at your wedding, set up and be fully prepared to begin shooting at the time we have agreed upon, you will be given a 20% refund of your full investment for your inconvenience.  In addition, we will also refund $25 for every 15 minutes we are late. ***

 

Rain-Out Guarantee 

If you have planned an outdoor wedding or have an indoor wedding in which you are planning on taking outside the church, ceremony or reception venue, and we are unable to create those images do to inclement weather, we will be happy to return at a later date in order to capture those special images.***

 

We at Everlasting Memories, understand how very important your wedding day is to you.  We are passionate about capturing the very best images possible and giving you the ultimate in quality service.  If we do not accomplish these goals, we feel you should be compensated.

 

*Several weeks after your ceremony you will have the opportunity to view your images either online or by a proof book.  At that time you will have the option to either accept the images, request changes, or request a refund.  Due to the nature of our business, no refunds will be give after a client has taken possession of images in any form.

 

**Refunds for tardiness will be made to client no more than (2)  two weeks following ceremony.

 

***Although we will try our best to accommodate your schedule, creation of images due to rainouts will be at a time that does not interfere with previous obligations that we may have.  A travel fee may apply for locations that exceed (30) miles from our studio.